Privacy Policy

Welcome to Khattab SmartBuild. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you use our website and application.

1. Information We Collect

• Personal information such as name, phone number, and email address
• Account information for customers and suppliers
• Shipping address and delivery location
• Quotation requests and submitted price offers
• Order details and transaction history
• Payment information (processed through secure third-party payment providers)
• Shipment tracking information

2. How We Use Your Information

We use the collected information to:

• Create and manage user accounts
• Allow customers to request price quotations for construction materials
• Allow suppliers to submit price offers
• Process payments within the platform
• Track and manage shipments
• Communicate with users regarding orders, payments, or support requests
• Improve our services and user experience

3. Sharing of Information

We do not sell or rent your personal data to third parties. Your information may be shared only in the following cases:

• With payment service providers to complete transactions
• With shipping and logistics companies to deliver and track orders
• When required by law or legal authorities

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

5. Payments

All payments are processed through secure and trusted payment gateways. We do not store credit or debit card details on our servers.

6. Shipment Tracking

Shipping and location information is used solely to deliver orders and allow users to track shipment status.

7. User Rights

• The right to access your personal data
• The right to update or correct your information
• The right to request account deletion, subject to applicable laws

8. Cookies

We may use cookies to enhance user experience, analyze platform performance, and improve our services. You can manage cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through our website:
Website: www.khattab-smartbuild.com

Last updated: January 2026